Human Resource in Times of Crisis

Now, more than ever, the role of human resources must be strengthened amidst the COVID-19 pandemic. Well-designed HR processes and programs go a long way in mitigating the adverse effects of any crisis, such as the ongoing lockdowns in most parts of the world.

Written by Aby Ang | On March 20, 2020

Human Resources and the Corona Virus

Effective Crisis Management in an organisation depends on the Human Resource (HR)’s agility in rolling with the punches.

As your business partner, we researched and compiled a HR checklist for business sustainability in times of crisis.

Human Resource as a Ground Coordinator for Management

Use employee analytics in preparing a crisis analysis to keep your bosses updated about the situation and its impact on the workforce. For instance: What are the demographics affected, and how many percent of that demographic exist in your organisation?

Create a resource checklist using management frameworks such as the 5M’s.

Prepare an Implementation Plan with contingencies such as a plan for flexible work arrangement, or for a temporary closure.

Finally, submit a complete assessment report where you summarise the options your bosses can take, backed by data, and with consideration to the capacity of the company and the welfare of the employees.

Most importantly, plan for the next possible crisis and invest in your crisis management skills by joining short courses like Complex Problem Solving and Critical Thinking.

HR as Champion of Employees

Human Resource as an Employee Champion

Use technology in keeping the employees up to date by the changes put in place due to the crisis.

Be as a source of motivation by using positive communication with employees. 

Monitor employee performance wherever you are by using PONOS, an omni-channel online performance management app that offers leave management and other crucial processes.

Above all, communication is key. Communication with your affected employees is critical, create one official channel in announcing official statements.

HR as the organisation’s Labour Representative

We recommend HR keep themselves abreast with the necessary reports as may be required by various government offices.

Above all, remain active in gathering government orders and let the management know about it. The situation evolves, and so should you.

Now, more than ever, makes it clear that human resource professionals are the “go-to” heroes of day-to-day operations and sustainability.

Get in touch with us to help your HR get through these tough times through our comprehensive human resource management consulting portfolio, accessible any time and on any smart device:

 

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