Our specialized programs are designed to equip the workforce with the necessary skills in designing and delivering competency-based training programs and assessments, quality management, communication, branding and other soft skills to optimize their productivity and effectiveness.
16 Hours
This program is designed to develop the knowledge of how social media and modern technology affect our personal and corporate image and make use of it as an effective tool in creating a wholesome personal branding. Topics include the importance of developing good communication skills in answering and placing telephone calls as part of value added corporate branding. Teaching strategies such as role-plays, games, simulations and scenarios are hands-on workshops to give the learners the opportunities to apply the theories learnt during the discussion.
16 Hours
QMP introduces the participants to the Quality Management Principles as foundation to improve organizational performance. Participants will also benefit from the discussion of ISO 9001:2015 Quality Management Systems Standards and corresponding transition to the latest standards.
This program cum workshop introduces the learner to a new learning journey in writing business correspondence in the modern digital world of business communication. Learners will gain insight of the 5th wave business writing strategies and practices, formatting style, grammar rules as well as observing protocol and etiquette in writing business communication in the corporate world and office routine in general.