Emotional Intelligence
Emotional intelligence is the application of cognitive abilities with a sense of emotions, i.e. ‘made good sense’. Often emotional intelligence is what we refer to, to explain the rational or irrational behavior of an individual
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Judgement and Decision Making
Judgment is the ability to make considered decisions or come to sensible conclusions. While decision making is the communication that results in a choice.
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Design Thinking
Design thinking is an approach to problem solving that allows us to combine right-brain creative thinking with left-brain analytical thinking. It’s a problem-solving process that allows you to develop a deeper insight of your customers and develops in you a “learning mindset.